FAQ

Frequently asked questions

At what time can i check in ?
Check in is possible from 12 o’clock
At what time do i have to depart by ?
You have to leave your pitch by 11am on your departure day.
Is there a break in the middle of the day.
No we are open the whole day from 8am till 10 pm
Till what time can I arrive at the camping ?
You can arrive at the lastest 10 pm at the camping. Reservations have till 4 pm to check in. When you have a reservation and will arrive later than 4 pm , please telephone us before 4 pm to confirm your booking and to tell us roughy what time you will arrive. When we do not hear from you , we have the right to give your pitch to someone else.
Is it possible to arrive earlier than 12 o’clock / and or depart after 11 am ?
Early arrival and late departures are only available in the quiet times of the year ( not in the summer/ during holidays) , and only when it is possible , it costs a extra €10 .
How can I make a reservation ?
To make a reservation please full out the form on our website. Please tell us how long your Camper / Caravan including axil is. Please also tell us if you have anything fixed to it (for example a bike rack ) . If you have a tent please include both the width and length .
Is the camping open the whole year ?
Our season starts at the beginning of March, and finishes at the end of October . But we are open in the weekends when the Christmas market is on in Freiburg .
Is there WIFI of the camping ?
Yes we have a WIFI free of charge .
How far away from Freiburg intercity is the camping located ?
You find us around 2.5 km from the intercity.
There is tram stop called Musikhochschule that is a 10-12 minute walk from us and takes 6-8 minutes to reach the city centre.
With a bike cycle it takes around 15 minutes to reach the intercity . The route is along the river and it is also possible to walk the same way ( It takes around 40 minutes to walk ).
Is the Camping in Freiburg’s low emission zone (Umweltzone)?
Yes you find our campsite in the low emission zone, and you require a green sticker (grünen Plakette) to drive here. These can be brought from the citizens’ advice (Bürgerberatung ) at the town hall (Rathaus).
Is it possible to order bread rolls / croissants ?
Yes we bake bread rolls / croissants daily and you can oder them the day before from our reception.
Are dogs allowed?
Yes dogs are allowed in the camping as long as they are on a lead. In POD and ÖRL dogs are not allowed, sorry.
Is there a quiet time ?
From 10 pm till 7:30 am is a quiet time. At this time our gate is closed and no Campers can enter or leave.
Can I reserve my favorite pitch ?
You can not reserve actual pitches . You can ask when you make the reservation if it is possible (with the pitch number ) ,and we will try our hardest to make that pitch available for you .
Do I have to pay for all the nights I reserve ?
You have to pay for 3 night in the busy time of the year , when you make a reservation with us . When you would like to be more flexible you can visit on your arrival day ( no reservation )or telephone us when you are traveling to see if we have places available .
Do you hire bike cycles ?
You can hire a bike from Donkey Republic at the camping ( you have to first download the app )
Is there a shop or restaurant at the camping ?
– There is a small Kiosk with a bread roll service, where you can buy hot and cold drinks , and Jam, Chips , sweets, ice-cream, biscuits etc.
– In our Cafe we have everyday breakfast , homemade cakes and locally roasted coffee .
– Three restaurants are very close to the Camping, Gaststätte Waldsee ( Regional ) 5 minutes walking , Pizzeria La Corona (Italian) and Ouzeria (Greek) are both around 10 minutes walk away .
Can i use a BBQ in the camping ?
You can use a gas or electric BBQ. With our location close to a natural forest BBQ with coal and open fire is forbidden .
How long before can I cancel my reservation ?
Usually there is no problem to cancel your booking . When you tell us enough in advance we can try and hire out the pitch you reserved . When this is not possible then we will have to send to a bill for the nights that you booked and we could not hire out.
Does Freiburg have a guest card ?
Sorry the city Freiburg does not have a guest card ( like other parts of the black forest )
Are there any hiking or bike routes close by ?
There are lots of hiking and biking routes very close to the camping . The main mountain bike trails are also close to us. Please ask at the reception and we will help to chose a suitable hike , bike trip . Hiking and Cycling maps are also available to buy .

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